Brand Liaison Officer
4 days ago
Andersen James Group Ltd is seeking a highly skilled Resident Liaison Officer to join their team in East Sussex. This role is a fantastic opportunity for a motivated individual to make a real difference in the lives of residents and contribute to the success of the company.
Key Responsibilities:
- Act as the primary point of contact for residents during property works, ensuring clear communication and resolving any issues promptly.
- Organise and attend resident meetings and consultations to foster a sense of community and encourage resident involvement.
- Handle complaints and analyse customer satisfaction data to identify areas for improvement and implement changes.
- Prepare and present performance reports and KPIs to stakeholders, highlighting successes and areas for development.
- Promote resident involvement in working parties and focus groups, ensuring that residents have a voice in decision-making processes.
About the Role:
This is a challenging and rewarding role that requires a self-motivated individual with excellent communication and interpersonal skills. The ideal candidate will have experience in asset management or property functions and be able to work independently, manage a flexible workload, and solve problems creatively.
What We Offer:
Andersen James Group Ltd offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.
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