Senior Operations Manager

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Marstons PLC Full time

We're seeking a Senior Operations Manager to lead our Community pub in Gloucester. As a key member of our team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing your team.

About the Pub

The Greyhound is a friendly, local community pub with a real mix of clientele and popular daytime food trade. With a strong focus on customer service, we're looking for someone who can build on our existing success and take the pub to the next level.

What You'll Get

As a Senior Operations Manager with Marston's, you'll enjoy a range of benefits, including:

  • Additional earnings potential through bonus and incentive schemes
  • Access to a pension plan
  • On-site accommodation
  • Private healthcare
  • Award-winning training and development

About You

We're looking for someone who is passionate about delivering exceptional customer experiences, has a proven track record of driving sales growth, and is able to lead and develop a high-performing team. If you're a motivated and ambitious individual who is looking for a new challenge, we'd love to hear from you.

Key Responsibilities

  • Lead and develop a high-performing team to deliver exceptional customer experiences
  • Drive sales growth through effective marketing and promotional activities
  • Improve customer satisfaction through regular feedback and continuous improvement
  • Develop and implement business plans to achieve sales and customer satisfaction targets

What We Offer

As a Senior Operations Manager with Marston's, you'll enjoy a competitive salary, bonus and incentive schemes, and a range of benefits, including access to a pension plan, on-site accommodation, private healthcare, and award-winning training and development.



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