Operational Resilience Programme Lead

4 weeks ago

Belfast, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

Citibank, N.A. United Kingdom is seeking a skilled professional to join its Enterprise Resilience team as an Operational Resilience Programme Lead. This role will play a vital part in shaping and delivering the Operational Resilience programme, ensuring the Operations and Technology aspects of the overall programme are delivered, and providing ongoing oversight of this area.

The successful candidate will work closely with the Enterprise Resilience team to develop and implement a global framework for operational resilience, supporting regulation planning and integration, and helping to maintain a global framework. They will also be responsible for developing documents to support local jurisdictional operational resilience requirements, following emerging industry trends, and delivering specific ad-hoc analysis and tactical support.

The ideal candidate will have demonstrable experience in Financial Services, consultancy, or equivalent industry, with technical experience related to operational resilience, business continuity, incident management, and/or managing regulatory change. They will also have a solid understanding of wholesale financial services businesses and end-to-end operating models, as well as proven analytic skills and ability to synthesize information.

The Operational Resilience Programme Lead will be a strategic professional who will play a vital role in driving culture change and a new way of doing business and engaging clients. They will represent the programme to key senior stakeholders globally, such as Clients, Subsidiary Boards, management committees, and Product and Banking Heads.

Responsibilities:

  • Work within the global Enterprise Resilience function, supporting regulation planning and integration team, helping to maintain a global framework and supporting the implementation teams in delivery of compliance objectives.
  • Develop documents to support local jurisdictional operational resilience requirements.
  • Follow emerging industry trends and potential disrupters to segments and strategy in relation to operational resilience.
  • Deliver specific ad-hoc analysis and tactical support in preparation for business and management meetings.
  • Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications.
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Perform other duties and functions as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Demonstrable experience in Financial Services, consultancy or equivalent industry, with technical experience related to operational resilience, business continuity, incident management and/or managing regulatory change.
  • Solid understanding of wholesale financial services businesses and end-to-end operating models.
  • Proven analytic skills and ability to synthesize information, to communicate effectively with multiple stakeholder groups and to deliver credible outputs supporting senior management decision making.

Education:

  • Bachelor's/University degree, Master's degree preferred.

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