Digital Member Experience Lead

5 days ago


Bournemouth, Bournemouth, United Kingdom Vitality Corporate Services Full time
Key Responsibilities

The successful candidate will be responsible for implementing the Advocacy, Engagement, and Retention marketing strategy as set out by the Director and Senior Marketing Manager of the team.

You will drive members to engage in the Vitality programme, improving our ongoing engagement score, and contributing to the success of the digital member journey through driving digital adoption.

You will coordinate all key supporting channels and teams needed to execute brilliantly against the Advocacy and engagement strategy, including content and social, design and copy, digital product, CRM, and external agencies.



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