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Loss Adjuster

1 month ago

London, Greater London, United Kingdom Sedgwick Full time

At Sedgwick, we're passionate about delivering exceptional customer service and creating a positive impact on the world. As a Loss Adjuster - Domestic Claims, you'll play a vital role in handling domestic losses, from initial assessment to finalisation of the claim. With full training provided, you'll work closely with customers, insurers, and internal specialists to ensure timely and fair resolutions. If you're a self-motivated individual with excellent communication skills and a passion for delivering outstanding results, we'd love to hear from you.

Key Responsibilities:

  • Handle a portfolio of domestic losses, from initial assessment to finalisation of the claim
  • Work closely with customers, insurers, and internal specialists to ensure timely and fair resolutions
  • Provide exceptional customer service, demonstrating empathy and understanding throughout the claims process
  • Assess property damage and determine appropriate compensation, ensuring accuracy and fairness
  • Manage multiple claims simultaneously, prioritising tasks and meeting deadlines to ensure timely resolution
  • Develop strong relationships with customers, insurers, and internal stakeholders, fostering a culture of trust and collaboration

What We Offer:

  • Structured programmes with clear timescales and transparent career pathways
  • Fully supported professional qualifications with rewards
  • Truly flexible working, a mix of office and home
  • Competitive salary
  • You will join an appropriate incentive (bonus) scheme
  • Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)
  • Employee assistance programme for employee wellbeing
  • Life assurance
  • Group Income Protection

Our Culture:

We celebrate our differences, cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best. We're passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that.