Database Infrastructure Specialist

4 weeks ago


Bristol, Bristol, United Kingdom Oracle Full time

Oracle is a technology leader that's changing how the world does business. Our Customer Success Services (CSS) team supports over 6,000 companies worldwide. We're seeking an experienced and self-motivated engineer to work on customer premises in the UK as our Database Infrastructure Specialist.

This is an onsite role with customers 5 days a week, in London and UK South. As a Database Infrastructure Specialist, you'll support the operation of infrastructure and platform deployments onsite and in cloud, delivering services that drive customer success and innovation.

Key responsibilities include:

  • Providing production operation support for ODI, ensuring the stability, availability, and performance of critical business systems.
  • Installing, configuring, and operating Exadata and other Oracle Infrastructure Platform products.
  • Delivering solution architecture advice, reviews, and conceptual support.
  • Analyzing product problems to find resolutions.
  • Resolving new and complex issues, researching technical enquiries, and handling user problems.
  • Supporting software installation, configuration, health checks, and performance assessments.
  • Educating customers on product features, issues, evolutions, upgrades, benefits, and patches.
  • Delivering client-specific and proactive support of dedicated CCS customers to ensure operational excellence of Oracle Infrastructure & Platform deployments in the Cloud, on premise or both.

Desirable experience includes at least 6-10 years' hands-on experience in working with Oracle Database and Infrastructure products, particularly Oracle Engineered Systems including Exadata, Oracle Cloud Infrastructure (OCI), or comparable platforms.

We also use Oracle engineered systems such as Exadata, ZDLRA, Oracle DBA, HA and DR skills, OCI, Unix, Linux, Solaris, and ZFS Storage, Oracle Advanced security, Audit Vault, DB Vault, Data Safe, DB firewall, TDE, Real Application Clusters and Grid Infrastructure, Enterprise Manager OEM and Grid Control, Oracle VM, Directory Server, and ASM, Network switches, protocols, and security, Load balancer, Java, xml, SQL, shell scripting.

At Oracle, we don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities.

Career Level - IC4



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