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CRM Solutions Architect

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Onyx-Conseil Full time

About the Role:

We are seeking a highly skilled and experienced CRM Solutions Architect to join our team at Onyx-Conseil. As a key member of our organization, you will play a critical role in designing and implementing cutting-edge CRM solutions for our clients.

Key Responsibilities:

  1. Technical Expertise: You will have in-depth knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications, and experience with multiple Finance ERP systems implementations in complex Regional or global brown-field environments.
  2. Project Delivery: You will be responsible for the full software delivery lifecycle, including capturing business requirements, developing solutions, user testing & training, post go-live support, and optimization.
  3. Integration and Collaboration: You will have experience integrating Finance packages with other strategic solutions, including CRM and eCommerce platforms, and working with data migration specialists to ensure legacy data is migrated correctly.
  4. Customer Support: You will provide initial customer support to the user community immediately after go-live and document the solution and train the Business-as-Usual customer support team.
  5. UAT and Deployment: You will provide support to UAT phases of the project to ensure issues are rectified in development environments and updated to deployment documentation and additional testing environments.
  6. Safeguarding and Compliance: You will comply with safeguarding policies, procedures, and code of conduct, and demonstrate a personal commitment to safeguarding and student/colleague wellbeing.

Requirements:

  1. Technical Requirements: You will have Netsuite Financials knowledge, English as your primary language, and 5+ years of solution architect and project delivery experience.
  2. Business Requirements: You will have 5+ years of systems implementation experience, multi-country projects experience, and extensive experience of all NetSuite financial modules and their interfacing with other platforms.

What We Offer:

As a CRM Solutions Architect at Onyx-Conseil, you will have the opportunity to work on challenging projects, collaborate with a talented team, and develop your skills and expertise in the field of CRM solutions.