Director of Financial Services Relationship Management
7 days ago
About the Job
A Director, Client Service Manager is sought to lead a team of Service Directors and oversee the management of client relationships, ensuring that client needs are met and exceeded.
The successful candidate will be responsible for:
- Developing and implementing strategies to improve client satisfaction
- Managing client expectations and resolving issues
- Collaborating with internal stakeholders to ensure seamless service delivery
- Maintaining a deep understanding of client needs and preferences
Responsibilities
The Director, Client Service Manager will:
- Lead a team of Service Directors and coordinate their efforts
- Communicate effectively with clients and internal stakeholders
- Monitor and report on key performance indicators (KPIs)
- Develop and implement process improvements
Salary Range
$150,000 - $220,000 per annum.
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