Field Operations Specialist

7 days ago


Liverpool, Liverpool, United Kingdom ZipRecruiter Full time
Job Overview

ZipRecruiter is seeking an experienced Service Engineer Coordinator to join our team.

This role will play a crucial part in ensuring the smooth operation of our field engineering team, working closely with other regional office personnel to deliver exceptional customer service.

Estimated salary: $60,000 - $80,000 per year.

Main Responsibilities
  • Coordinate with service engineers to arrange calls with customers via telephone/email.
  • Preparation of service engineer job packages and checking engineer service reports.
  • Compiling weekly/monthly service reports.
  • General office duties, including answering telephone enquiries.
Requirements
  • Previous experience in a similar role, preferably with field engineers.
  • Experience of working with bespoke planning software.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and adapt to changing priorities.


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