Senior Marketing Operations Manager

1 month ago


London, Greater London, United Kingdom RAPP Full time
Marketing Orchestration at RAPP

RAPP is seeking a seasoned Marketing Operations Manager to join our team. As a key member of our Marketing Orchestration team, you will play a critical role in driving productivity and efficiency improvements for our clients.

Key Responsibilities
  • Support project planning, project start-up, dependency management, and delivery
  • Hold responsibility for the full Transformation programme and budgets
  • Work closely with the Senior Director, Marketing Orchestration, Client Partnership, Tech Strategy, Creative, and Production leads
  • Be a subject matter expert across our Marketing Orchestration solutions
  • Provide expert delivery and change management skills
  • Coordinate resource and day-to-day activities to ensure projects progress on schedule and within prescribed budget
  • Constantly monitor and report on project progress, manage and validate change requests as required
  • Pro-actively identify conflicts, risks, and resource gaps and manage these throughout all phases of the project
  • Serve as the primary interface with the relevant clients on project planning
  • Manage overall quality of project delivery and documentation
  • Recognize and solve potential problems, escalate issues or conflicts to the Senior Director, Marketing Orchestration, and continually evaluate project effectiveness
Requirements
  • Proven track record of service improvement and/or operational management
  • Proven experience managing next-gen projects with a focus on automation, personalization, and AI
  • Good understanding of project governance and change management principles
About RAPP

RAPP is a leading marketing agency that helps businesses navigate the complexities of the modern marketing landscape. We are committed to delivering innovative solutions that drive real results for our clients.



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