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ArcSight Systems Engineer

2 months ago

Erskine, Renfrewshire, United Kingdom GBA5 EntServ UK Limited Full time

Job Overview:

At GBA5 EntServ UK Limited, we are seeking a highly skilled ArcSight Engineer to join our team. As an ArcSight Engineer, you will play a critical role in driving technical and architectural improvement of our ArcSight SIEM managed service and tools used to deliver service to our customers.

Key Responsibilities:

  • Drive technical and architectural improvement of the ArcSight SIEM managed service and tools used to deliver service to customers.
  • Operational Management involving Support, Incident and Change Control.
  • Version management, ensuring appropriate ArcSight version levels to maintain within vendor support.
  • Onboarding of new technologies, certificate renewals, license usage, troubleshooting and tuning.
  • Maintain documentation of the managed infrastructure.
  • Engage with other technical teams assisting technically where appropriate.
  • Act as a technical escalation point for ArcSight SIEM specific incidents for both service and technical matters.
  • Evidence on being able to architectural design, review and implement ArcSight and individual components.
  • Evidence of trouble-shooting skills on ArcSight and individual components.
  • Mentoring experience, needed for when training junior members of the team.

Requirements:

  • Strong ArcSight SIEM skills and experience.
  • Competent in Linux and Windows operating systems.
  • Good level of networking troubleshooting skills.

What We Offer:

  • Competitive compensation.
  • Pension scheme.
  • Comprehensive benefits package.
  • Perks at Work.
  • DXC incentives.