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Support Coach

2 months ago

North East, United Kingdom Service Care Solutions Ltd Full time
About the Role

We are seeking a highly motivated and empathetic individual to join our team as a Support Coach - Lived Experience Facilitator. As a key member of our Gambling Service team, you will play a vital role in promoting understanding, reducing stigma, and empowering individuals affected by gambling harms.

Main Responsibilities
  1. Engage with individuals accessing our gambling support services, providing empathy and understanding based on your own lived experiences and mentoring those seeking guidance and inspiration in their recovery journey.
  2. Facilitate recovery groups, workshops, and educational sessions to share knowledge and strategies for making and maintaining positive changes.
  3. Collaborate with staff within the Gambling Service to enhance understanding of the lived experience perspective and contribute to service development plans and strategies.
  4. Take the lead in the development and delivery of a gambling harms peer support programme.
  5. Facilitate opportunities to gather service user feedback to evaluate the quality of our service.
Requirements
  1. Have experienced harm from gambling either directly as a gambler or indirectly as an affected other, with a stable recovery period of at least 12 months.
  2. Have good knowledge and understanding of gambling harms and available support services/resources.
What We Offer

We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their skills. As a Support Coach - Lived Experience Facilitator, you will have the opportunity to make a real difference in the lives of individuals affected by gambling harms and contribute to the development of our service.