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Travel Industry Professional

2 months ago


Crewe, Cheshire East, United Kingdom Hays Travel Full time
Job Description

Key Responsibilities:

  • Build and maintain strong relationships with customers to understand their needs and preferences.
  • Identify and meet customers' needs by providing expert advice on travel destinations and products.
  • Utilize social media platforms to promote offers, engage with customers, and generate sales leads.
  • Participate in promotional events and activities to increase brand exposure and drive sales.
  • Achieve individual and team sales targets by providing exceptional customer service and product knowledge.
  • Assist with the day-to-day operation of the branch, including administrative tasks and process adherence.
  • Develop and maintain a strong understanding of travel products and services to provide expert advice to customers.

Competencies:

  • Ability to work towards individual and team sales targets.
  • Excellent communication and customer service skills.
  • Good accuracy and numerical skills.
  • Enthusiasm and positive attitude with a commitment to contribute to the growth of the business.
  • Competent IT skills.

Requirements:

  • At least 1 year of experience as a Travel Consultant.
  • A proven sales record.
  • Passion for travel and tourism.
  • Excellent travel product knowledge with a good working knowledge of tour operator systems.
  • Good sales and presentation skills.
  • Customer-focused with strong problem-solving skills.
  • Team player with good organizational and time-management skills.
  • Excellent communication skills.
  • A recognized travel qualification (desirable).

About Us:

Hays Travel is a leading travel company with a successful team of experienced Travel Consultants. We are looking for talented individuals to join our team and contribute to our growth and success.