Cross Border E-commerce Quality Assurance Manager
2 days ago
At Freight Personnel, we are committed to delivering high-quality services to our customers. As a Cross Border E-commerce Quality Assurance Manager, you will play a crucial part in ensuring that our cross border e-commerce logistics services meet the highest standards. This role will involve leading and motivating a team of Quality Analysts to achieve their full potential, as well as monitoring 100% of customer parcels throughout the entire process.
You will work closely with our team to identify and resolve any issues that may arise during delivery, ensuring that our customers receive the best possible service. A strong communicator with excellent problem-solving skills, you will be comfortable working from home and must have your own internet connection and office furniture.
This is a remote role, but occasional travel into the office or meeting location will be required. Ideally based in the South East, you will be working closely with our team of 8 based in Essex.
Key Responsibilities:
- Lead and motivate a team of Quality Analysts to achieve their full potential
- Monitor 100% of customer parcels throughout the entire process
- Identify and resolve any issues that may arise during delivery
- Work closely with the team to ensure that all deadlines are met
A competitive salary of £38,000 - £43,000 per annum reflects the importance of this role in ensuring the high-quality service our customers expect from us. If you are a motivated and organized individual with a passion for quality assurance, please apply.
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Quality Assurance Manager
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Logistics Quality Management Specialist
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