Infrastructure Specialist
3 days ago
Location: Nottingham, hybrid
Company: Ninetech
Job SummaryNinetech is seeking an experienced Infrastructure Engineer to join our team. As an Infrastructure Engineer, you will be responsible for delivering high-quality technical support, planning and delivering infrastructure projects for clients, and acting as the senior escalation point.
Key Responsibilities- Provide technical support for server, network, and cloud infrastructure across multiple client sites.
- Troubleshoot and resolve issues related to hardware, software, and networking.
- Manage installations, upgrades, and migrations of client IT systems.
- Monitor system performance, ensuring reliability, security, and high availability.
- Implement infrastructure solutions that meet client needs, including on-premise, cloud, and hybrid setups.
- Assist with security implementation, including firewalls, backups, and disaster recovery planning.
- Document IT processes, configurations, and support procedures.
- Collaborate with clients and internal teams to provide proactive and reactive support, ensuring timely resolution of issues.
- MSP experience is ESSENTIAL.
- Windows Servers, Active Directory, and virtualisation technologies (VMware or Hyper-V).
- Networking technologies such as firewalls, switches, VPNs, and wireless networks.
- Microsoft Azure and Office 365.
- VEEAM, or similar backup technologies.
- Intune or Autopilot.
- SAN or NAS storage devices.
- Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
- Strong communication skills, capable of working with both technical and non-technical stakeholders.
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