International Trade Coordinator
3 weeks ago
Based in our Surrey office, the Import & Export Lead will report to the Head of Customs and Customer Service, managing a team of Import & Export Coordinators. As a key member of our team, the successful candidate will thrive in a dynamic environment, overseeing exports of ambient food products and pallets to various destinations, including Northern Ireland and the Republic of Ireland, and managing imports from the EU to Great Britain.
Key Responsibilities:
- Ensure accurate and timely processing of customer orders.
- Issue complete export documentation, including EHC, export declarations, and TADs.
- Adhere to destination-specific regulatory requirements.
- Maintain accurate export trackers.
Imports:
- Oversee end-to-end import declarations.
- Ensure accurate data flow via e-customs platforms.
- Maintain import trackers up to date.
General Duties:
- Provide customs support to GB sites and for new business acquisitions.
- Manage vendor contracts, including freight forwarders, customs brokers, and hauliers.
- Conduct internal and external meetings with HMRC and suppliers.
- Support project management for import/export flows.
- Perform weekly/monthly audits and ensure KPI compliance.
- Collaborate with IT for data flow improvements.
Essential Skills:
- Proven experience in shipping, exports, or customs.
- Strong knowledge of export/import documentation and processes.
- Detail-oriented with the ability to work independently.
- Effective team player with problem-solving abilities.
Desirable Skills:
- Experience with e-customs platforms.
- French language skills are a plus.
This role will be based in the office 3 days a week.
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