Distributor Network Support Professional

7 days ago


Crawley, West Sussex, United Kingdom Inspiration Healthcare Group Full time
Job Overview: Distributor Network Support Professional

We are seeking a highly skilled Distributor Network Support Professional to join our team at Inspiration Healthcare Group. As a key member of our global distributor network, you will play a vital role in providing exceptional support to our customers and partners.

Key Responsibilities:
Responsibilities include:
  • Providing technical support and assistance to customers and distributors via telephone and email.
  • Liaising with internal teams to resolve complex technical issues.
  • Investigating customer complaints and escalating to management as necessary.
  • Developing and maintaining relationships with key stakeholders across the distributor network.

Requirements:
To be successful in this role, you will need:
  • Strong technical knowledge and experience in supporting complex systems.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Good understanding of quality assurance processes and guidelines.

Compensation and Benefits:
We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. Additionally, you will have access to ongoing training and development opportunities, a generous pension scheme, and a comprehensive benefits package.

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