Platform Operations Expert

1 month ago


Edinburgh, Edinburgh, United Kingdom Transamerica Corporation Full time
Job Summary:

This role focuses on delivering exceptional customer service as a Platform Administrator. You will be the primary point of contact for customers using the Aegon Platform, helping them manage their financial wellbeing. The successful candidate will have experience in customer-facing roles, with strong communication skills and the ability to provide high-quality support.

Key Responsibilities:
  • Provide top-tier customer service through various channels, including phone and email.
  • Familiarity with Microsoft Office tools, such as Outlook, Teams, Word, and Excel.
  • Promote and deliver exceptional service, meeting the highest quality standards.

Compensation Package: $60,000 - $80,000 per annum, depending on experience, plus benefits, including a non-contributory pension, discretionary annual bonus, 34 days leave per year, private medical cover, life assurance, critical illness cover, enhanced parental leave, retail discount vouchers, and cycle2work scheme. This is an excellent opportunity to join our team and grow your career as a Platform Administrator.

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