Gym Operations Manager

3 weeks ago


London, Greater London, United Kingdom Sodexo Group Full time

We are seeking a Gym Operations Manager to join our team at The Shell Centre in London. In this role, you will be responsible for managing the operational aspects of the gym, including ensuring high standards of service and facility management with an emphasis on wellness.

About the Job

This is a fantastic opportunity to work in a dynamic and supportive environment where you can make a real difference in the lives of our clients and customers. You will be working as a primary point of contact for gym members, ensuring their needs are met and enhancing their experience through excellent service and proactive communication.

Key Responsibilities
  • Screen and induct gym members, issuing suitable fitness programmes regularly reviewed and updated.
  • Be members' primary point of contact, addressing their needs and enhancing their experience through excellent service and proactive communication.
  • Manage the operational aspects of the gym, ensuring high standards of service and facility management, with an emphasis on wellness.
Requirements
  • Hold a Level 3 personal training qualification.
  • Ability and experience holding group classes, including spin, strength and conditioning, box-fit, & mobility (Pilates qualification would be an advantage).
  • Ability to conduct health assessments.
  • Excellent people skills to engage and motivate participants.
  • Strong interpersonal and communication skills, capable of effectively working with diverse clients and professionals.
What We Offer
  • An estimated salary of £56 per hour.
  • Frequent transport links close by.
  • A great work-life balance for the right person.
  • Unlimited access to an online platform offering mental health and wellbeing support.
  • An Employee Assistance Programme to help with everyday issues or larger problems.
  • Access to a 24hr virtual GP Service.
  • The Sodexo Discounts Scheme, offering great deals 24/7.
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan.
  • Bike to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.


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