Financial Recovery Specialist

3 weeks ago


Castle Donington, Leicestershire, United Kingdom Futures Housing Group Full time
Job Description

We are seeking a highly skilled Financial Recovery Specialist to join our income team. The successful candidate will be responsible for managing rent arrears and proactively preventing debts from occurring or escalating.

The ideal candidate will have strong communication skills, the ability to work on their own initiative, and a customer-focused attitude. They will also have a sound knowledge of the benefits system and the confidence to represent Futures at court and evictions.

Key Responsibilities:

  • Build and maintain effective working relationships with customers and internal partners.
  • Liaise with customers and partners to prevent debts occurring or escalating.
  • Follow processes and procedures to recover debts due to the organisation.
  • Represent the organisation at Court and Evictions.

Salary: £28,000 - £32,000 per annum.

Location: Daventry and Amber Valley areas.

Futures is a great place to work with a fantastic, positive, and 'can-do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services, and great tomorrows' for people and communities across the East Midlands.

About Us:

We don't just provide homes – we support our customers, helping them to thrive. To do this, we need our team members to thrive in their jobs too. So, we invest in our people to give them the skills, tools, and flexibility to do a great job.



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