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Facilities Maintenance Associate

4 weeks ago

Norwich, Norfolk, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated Facilities Team Member to join our centre team at Hollywood Bowl Group. As a Facilities Team Member, you will be responsible for maintaining high standards of our centres and ensuring our lanes are in full operation. You will also be liaising with both the team and the customers about any faults they experience while at the centre.

Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.

As a Facilities Team Member, you will be the face of our company, providing excellent customer service and ensuring our customers have an enjoyable, excellent value-for-money experience with every visit.

To be a successful Facilities Team Member, we'll want to see:
  • Great customer service, with the ability to communicate at all levels
  • High energy and the ability to work in a fast-paced environment
  • A friendly, supportive, and helpful team player
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills
  • Being on the ball when it comes to spotting and resolving a problem
  • A proactive approach, maintaining our equipment and centre to the highest standards


About Us

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. With 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Puttstars and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.