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Rent Collection Coordinator

1 month ago

Enfield Town, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

**Job Description:** Rent Collection Coordinator

We are looking for a highly motivated Rent Collection Coordinator to join our Rent Income Team at Housing Gateway Ltd. As an Assessment Officer, you will be responsible for delivering effective, proactive, customer-focused collection services.

The successful candidate will work closely with tenants in rent arrears to assist them in setting up payment arrangements and income maximisation. This will require cross-team working with relevant partners to ensure seamless collaboration.

**Responsibilities:**

  1. Deliver high-quality, customer-centric collection services
  2. Work effectively as part of a team to achieve shared goals
  3. Engage with vulnerable and challenging customers to resolve issues

**Requirements:**

  • Proven experience in debt management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

**Benefits:

  • A competitive salary: £30,000 - £35,000 per annum
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Estimated Salary: £33,250 per annum.