Care and Support Specialist

19 hours ago


Stonehouse, Gloucestershire, United Kingdom Wellspect HealthCare Full time

We are seeking an experienced Customer Experience Representative to join our team at Wellspect HealthCare in Gloucester. This is an excellent opportunity to deliver exceptional customer experiences and contribute to the growth of our organization.

In this role, you will be responsible for:

  • Delivering high-quality customer service, ensuring that customer needs are met and exceeded.
  • Processing orders and prescriptions accurately and efficiently.
  • Handling customer complaints and resolving issues in a timely and professional manner.
  • Developing and maintaining strong relationships with customers, colleagues, and stakeholders.
  • Staying up-to-date with industry developments and best practices.

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Proven experience in customer-facing roles.
  • Able to work effectively in a team environment.
  • Flexible and adaptable approach to work.
  • Strong organizational and time management skills.

We offer a competitive salary of £22,000 - £28,000 per annum, depending on experience, as well as:

Annual leave and bank holidays.

Company pension scheme and life assurance.

Flexible benefits, including health insurance and dental cover.

Continuous professional development and training opportunities.



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