Product Ambassador

3 weeks ago

Hamilton, South Lanarkshire, United Kingdom Park's Motor Group Full time
Product Genius Wanted

Location: Hamilton
Brand: BMW

We are seeking a highly motivated and knowledgeable individual to join our team as a Product Genius. As a key member of our sales team, you will be responsible for providing exceptional customer service and showcasing our products in a non-pressured environment.

Key Responsibilities:
  • Understand and stay up-to-date with all Park's and partnering manufacturers' products within your allocated dealership.
  • Keep all dealership staff informed about the latest product information to ensure they have a high level of understanding.
  • Use your product knowledge to assist customers in a non-pressured environment, providing them with a unique and engaging experience.
  • Support marketing activities by taking high-quality images of vehicles and utilizing digital and social media platforms for promotion.
  • Actively learn and share your expertise with customers using available resources, including our Park's bespoke Citnow digital vehicle information videos.
  • Direct customers to Sales when an interest to buy becomes apparent.
  • Plan, coordinate, and deliver exceptional test drive experiences with our customers, providing them with a comprehensive understanding of the requested vehicle.
  • Assist with customer handovers by demonstrating and setting up customers with all the fantastic new features of their new vehicle.
Requirements:
  • A confident and engaging individual with the ability to put people at ease.
  • A passion for automotive technology and a willingness to stay up-to-date with the latest innovations and trends.
  • A dedicated team member with excellent communication skills.
  • A willingness to help and support others.
  • Competent IT skills.
  • A Full Driver's License or a willingness to work towards obtaining one.
What We Offer:
  • A competitive salary and bonus scheme.
  • A 5-day working week with a variety of shift patterns and part-time work-life balance options.
  • Up to 30 days of holiday.
  • Full manufacturer-accredited training, including fully funded travel.
  • Discounted servicing for you and your family.
  • A contributory pension scheme.
  • A refer-a-friend scheme earning up to £1000 per year.
  • Attractive discounts when purchasing new and used cars.
  • A subsidised car leasing scheme accessible to you and your family.

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