Senior IT Support Specialist

3 weeks ago


London, Greater London, United Kingdom client server Full time

About this role:

Job Description

We are seeking a skilled and experienced IT Support Engineer to join our global team, providing level 3 support to users within a finance environment. The ideal candidate will have a strong knowledge of the Microsoft tech stack, including Windows Server, Office 365, Active Directory, and Exchange.

You will use a ticketing system to log and respond to requests, collaborating with colleagues to troubleshoot incidents and identify the root cause of problems. Automation skills using PowerShell will be highly valued, as well as experience with Azure or AWS.

The successful candidate will work in our Central London office on a full-time basis (5 days a week), then reducing to 4 days a week after 3 months. You will earn a competitive salary (£60k) plus benefits, including pension, private medical insurance, enhanced parental leave policy, and ongoing training and development opportunities.

Key Responsibilities:

  • Provide level 3 support to users within a global finance environment
  • Troubleshoot incidents and identify root causes using a ticketing system
  • Collaborate with colleagues to automate repetitive tasks and processes
  • Use PowerShell and Azure/AWS to optimize infrastructure and services


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