Estate Manager Position

2 weeks ago

Hampshire, United Kingdom First Military Recruitment Ltd Full time

Job Title: Estate Manager Position

Location: Ringwood, Dorset

Salary: £12.50ph

Working Hours: Monday to Friday 8.30am - 2pm

Job Description:

We are seeking a highly skilled and experienced Estate Manager to join our team at First Military Recruitment Ltd. As an Estate Manager, you will be responsible for the day-to-day management of our residential properties, ensuring that they are well-maintained and meet the highest standards of quality.

Key Responsibilities:

  • Walk the development on a daily basis, identify and order repairs for any defects and be proactive in solving maintenance problems.
  • Ensure all fire alarm and safety equipment is checked regularly and is working properly at all times.
  • Be familiar with where service control points are in case of emergency.
  • Keep the inventory of all equipment and fittings up to date and any errors or problems recorded and brought to the attention of your Area Manager.
  • Ensure the grounds are kept clean and tidy and landscaped areas are maintained.
  • Organise the booking of the guest suite and the use of the communal lounge and laundry room where provided.
  • Be responsible for looking after the master key(s).
  • Use the pre-paid bank card to purchase small day to day items.
  • Make contact with leaseholders, either through direct personal contact or with the call alarm system.
  • Be available when you re on duty and be aware of the needs of each leaseholder.
  • Answer and deal with calls from the call alarm system.
  • Show leaseholders how to use the call alarm system and make sure the system is working.
  • Keep up to date records of each leaseholder s personal details.
  • Notify Head Office immediately of the death of a leaseholder.
  • Make sure all leaseholders know about the escape routes in the event of a fire.
  • Keep the accident book and daily diary of events and activities for the estate up to date.

Requirements:

  • Experience in providing service to customers in a residential environment.
  • Experience in supervising contractors.
  • Understanding of building maintenance.
  • Ability to develop and sustain successful relationships with colleagues, residents and their families.
  • Ability to communicate effectively with a range of people.
  • Ability to respect confidentiality and be diplomatic.
  • Ability to be adaptable and flexible to the needs of customers and colleagues.
  • Ability to work independently using own initiative.
  • Ability to complete and maintain records.
  • Ability to be resourceful and demonstrate sound judgement under pressure.
  • Empathy with older people and understanding of ageing process.
  • Basic knowledge of welfare benefits and entitlements.
  • Good understanding of professional boundaries.
  • Ability to drive and access to a car.
  • Willingness to participate in activities with residents.
  • Awareness of equal opportunities.
  • Awareness of Health & Safety issues.
  • Willingness to work unsocial hours/respond to emergencies outside hours of work.
  • Smart, professional appearance.

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