Technical Support Specialist

3 weeks ago


Newton Abbot, Devon, United Kingdom Cloud Know How Full time
Cloud Know How: A Career in Technical Support

We are seeking a talented Technical Support Specialist to join our team at Cloud Know How. This role involves providing top-notch technical support to our clients, with a focus on delivering excellent customer service.

As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to our Vendors' solutions. You will work closely with our customers to understand their needs and provide timely and effective solutions.

The ideal candidate will have at least 1 year of experience in a similar role and possess excellent communication skills. You should be able to work independently and as part of a team, with a strong attention to detail and problem-solving skills.

In this role, you will have the opportunity to develop your technical skills and knowledge, as well as your ability to work with diverse stakeholders. We offer a competitive salary range of £25,000 - £35,000 per annum, depending on experience.

If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

  • Paid Training
  • Individual Personal Development Plans
  • Sick Pay
  • Holiday Pay
  • Staff Referral Scheme
  • Personal Trainer
  • Flexible Working arrangements
  • Incentives and Rewards
  • Social Events/Fundraisers/Staff Parties
  • Life Assurance with MetLife
  • Employee Assistance Programme for you and your family
  • Medicash Health Cash Plan


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