Store Leadership Position

1 week ago

Cardiff, Cardiff, United Kingdom Card Factory Full time
About the Store Manager Role

We are seeking a highly skilled and experienced Store Manager to lead our retail store team in delivering exceptional customer experiences and driving commercial growth.

Key Responsibilities
  1. Store Leadership: Oversee the day-to-day operations of the store, ensuring a high level of customer satisfaction and a positive work environment for colleagues.
  2. Colleague Development: Coach, train, and develop colleagues to enhance their skills and knowledge, promoting a culture of continuous learning and improvement.
  3. Commercial Growth: Make informed decisions to drive sales growth, manage stock levels, and optimize merchandising to meet business objectives.
  4. Team Management: Recruit, motivate, and manage a team of Assistant Managers, Team Leaders, and Sales Assistants to achieve store targets and goals.
  5. Performance Monitoring: Analyze store performance, identify areas for improvement, and implement strategies to enhance customer experience and drive business growth.
About Card Factory

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We offer a wide range of benefits to support our colleagues' physical, mental, and financial well-being.

As a Store Manager at Card Factory, you will have access to a range of benefits, including:

  1. 25% colleague discount in-store and online.
  2. Financial Wellbeing Support, including financial education tools and salary advance.
  3. Seasonal incentive schemes.
  4. Retail Management Apprenticeship Programmes with local providers.
  5. Discounts across 100's of UK retailers.
  6. Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  7. Enhanced Family leave.

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