Business Development Manager

2 months ago


Basildon, Essex, United Kingdom Vontier Full time
About the Role

We are seeking a seasoned Client Relationship Manager to lead and manage our Service Account Management team. As a key member of the Aftermarket Management team, you will work collaboratively to drive new initiatives and strategic growth activities.

Key Responsibilities
  • Lead and motivate a team of Service Account Managers to develop strong strategic relationships with customers.
  • Maximize opportunities to collaborate, achieve efficiencies, and improve capability.
  • Enhance contractual activities and monitor adherence to KPIs.
  • Work collaboratively with the Aftermarket Management team to drive new initiatives and strategic growth activities.
Requirements
  • Previous experience of leading, driving, and motivating teams within an account management or customer servicing environment.
  • Proven track record in establishing strong and long-term customer relationships.
  • Experience in operating in matrix operational structures.
  • Customer-focused individual with experience of managing demanding customers in a customer-led organization.
  • Ability to operate at a strategic level and operational level to drive and support business results.
  • Commercial (B2B) background with knowledge of contractual commitments and legal requirements in a service-oriented operation.
What We Offer

As a Client Relationship Manager at Vontier, you will have the opportunity to work with a world-leading company in the refueling and payment solutions industry. You will be part of a dynamic team that is committed to delivering exceptional customer service and driving business growth.



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