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Sales Associate

2 months ago

Truro, Cornwall, United Kingdom The Entertainer Full time

About Us

The Entertainer is a leading toy retailer with a passion for creating memories for children and families. Our teams are dedicated to providing an exceptional customer experience, making us the best-loved toy shop in the UK.

Job Summary

We are seeking a Sales Assistant to join our team on a temporary contract. As a Sales Assistant, you will be responsible for delivering outstanding customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store presentation.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets, promoting products and services to customers.
  • Maintain a high level of store presentation, ensuring shelves are fully stocked, and displays are visually appealing.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Participate in visual merchandising, including setting up displays, creating window displays, and maintaining store fixtures.
  • Contribute to the achievement of sales targets, suggesting product recommendations to customers and promoting loyalty programs.

Requirements

  • Confident and approachable, with excellent communication skills.
  • Hardworking and ambitious, with a strong work ethic.
  • Caring and passionate, with a commitment to delivering exceptional customer service.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic math skills and accuracy when handling cash and credit card transactions.

Benefits

  • Flexible access to pay via MyView PayNow.
  • Pay increase with service.
  • Birthday leave and 30 days holiday.
  • Generous Entertainer store toy discount.
  • High Street and leisure discounts.
  • Cycle to work scheme.
  • Retail Trust benefits, including Virtual GP.
  • Enhanced maternity and paternity pay.
  • Life Cover.

What Our Colleagues Say

"Working at The Entertainer is a rewarding experience. I enjoy merchandising new stock, pricing it up, and making it easy for customers to shop. Seeing new toys go from the back of our wagon to the shop floor is a great feeling. I love being a Sales Assistant at The Entertainer"