Customer Service Specialist

3 weeks ago


Headington Quarry, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.

In this role, you will have the opportunity to develop your skills and knowledge in areas such as customer service, sales, and inventory management. You will work closely with our experienced team to ensure that our customers receive an outstanding shopping experience, and that our store is maintained to the highest standards.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Assist customers with their shopping needs, including restocking shelves, facing products, and maintaining a clean and organized store environment.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Work collaboratively with colleagues to achieve sales targets and promote a positive and engaging store atmosphere.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career advancement and professional development.
  • A comprehensive training program to help you succeed in your role.
  • A fun and supportive work environment.


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