Operations Director

3 weeks ago


London, Greater London, United Kingdom August Full time

We are seeking an experienced and dynamic Operations Director to oversee operational tasks, manage teams, analyze operations, communicate effectively, and handle budgeting responsibilities, ensuring that all August properties maintain our high standards.

Key Responsibilities
  • Manage a growing team of 15+ to facilitate everyday operations of our real estate portfolio.
  • Set standards and processes that will ensure all August properties are maintained according to our luxury service standards, including overseeing maintenance schedules and operational readiness.
  • Lead the opening of new properties, attending onsite as necessary, to ensure they are fully operational and ready for client stays.
  • Coordinate and liaise with internal teams to ensure seamless onboarding and operational readiness of new homes.
  • Manage operational budgets across four jurisdictions and multiple companies, ensuring financial efficiency and adherence to budgets.
  • Support and make key financial decisions regarding property enhancements, balancing operational needs with budget constraints.

About You

  • Minimum of 5 years of senior leadership experience in operations management, ideally within the luxury property, hospitality, or holiday management industry.
  • Analytical Skills for data interpretation and decision-making
  • Strong Communication skills for effective team collaboration
  • Budgeting expertise for financial planning and control
  • Strong attention to detail with the ability to uphold high service standards across multiple properties.
  • Strong contract negotiation skills, particularly with third-party vendors and service providers.
  • Solid understanding of project management, with the ability to manage the full lifecycle of projects across multiple properties and teams.

Working Arrangements

  • Working Hours: Monday to Friday, 9am - 6pm.
  • Location: Central London office with hybrid flexibility (3 days in office, 2 days from home).
  • Salary: £65,000 - £75,000 per annum (dependent on experience)
  • Frequent travel to and from Europe
  • Start date: ASAP

About Us

August is a high-growth global leader in luxury holiday home collections across Europe. Our private collections offer a high level of service and a family-focused lifestyle and culture. We value and reward our talented team members through pension schemes, training and development opportunities, company-provided equipment, and a supportive work environment based in Central London.


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