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Senior IT Support Engineer

1 month ago

North East, United Kingdom In Technology Group Limited Full time

We are seeking a highly skilled Senior IT Support Engineer to join our team at In Technology Group Limited. As a key member of our IT department, you will be responsible for resolving advanced 2nd line/3rd line tickets, escalating where necessary, and providing support across Windows Server, Office 365, and various hardware systems.

Key Responsibilities:

  • Resolving complex technical issues and escalating where necessary
  • Providing expert-level support for Windows Server, Office 365, and hardware systems
  • Managing network setups, troubleshooting routers, switches, and firewalls
  • Maintaining and optimizing virtual servers and cloud technologies
  • Collaborating with the Project & IT Manager to ensure seamless operations

Requirements:

  • Strong technical knowledge of Windows Server, Office 365, and hardware systems
  • Experience with network setups, troubleshooting, and maintenance
  • Ability to work collaboratively with internal teams
  • Excellent problem-solving and communication skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Hybrid working arrangement
  • Company pension scheme
  • Electric car scheme

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.