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Operations Director
2 months ago
Hobbycraft is seeking a highly experienced and skilled General Manager to lead our Distribution Centre in Burton on Trent. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our DC, delivering exceptional customer service, and driving business growth.
Key Responsibilities:- Lead and manage the Distribution Centre team to achieve business objectives and deliver exceptional customer service.
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase productivity.
- Collaborate with cross-functional teams to ensure seamless integration of logistics, transportation, and supply chain operations.
- Manage and maintain relationships with key stakeholders, including suppliers, carriers, and internal departments.
- Develop and implement policies and procedures to ensure compliance with regulatory requirements and company standards.
- Monitor and analyze key performance indicators (KPIs) to drive business improvement and optimize operations.
- Proven experience in a senior leadership role within a distribution or logistics environment.
- Strong operational management skills, with a focus on efficiency, productivity, and customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
- Ability to analyze complex data and make informed decisions to drive business improvement.
- Strong problem-solving skills, with the ability to think critically and creatively.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading retailer in the craft and hobby industry.
