Aerospace & Defence Business Development Manager

1 month ago


Liverpool, Liverpool, United Kingdom Nichols plc Full time
About the Role

The Commercial Development Manager will be a key member of the regional commercial and operations team, responsible for driving profitable net financial performance within the region. The role involves commercially developing new and current customer sales activity, through P&L, volume, and account management responsibility for independent leisure and hospitality field sales accounts and allocated multiple operating group (MOG) accounts.

Key Responsibilities
  • Delivering targets through P&L and volume responsibility for independent leisure/hospitality and multiple operating group (MOG) accounts within a geographical territory.
  • Proactively managing an account portfolio to drive regional profitable net financial performance.
  • Leading contract renegotiations where required.
  • Identifying customer acquisition targets and develop strategies to convert targets into Volume/equipment installs.
  • Negotiating the optimal commercial arrangements with new accounts and ensure that all contractual agreements are optimised for the business.
  • Developing external partner relationships to drive current business and win new business.
  • Visiting prospective new customers and requesting customer surveys.
  • Understanding and following process to ensure viability of new customer acquisitions; reviewing and amending installs based on account performance.
  • Responsibility for co-ordinating new customer account set-up and timely equipment install process after gaining approval through collaboration with the operations team.
  • Identifying unprofitable accounts; driving the business, and co-ordinating the uplift process if profitable net financial performance cannot be delivered.
  • Providing insights into brand and marketing activation strategies, activating marketing plans and delivering brand and equipment strategies.
  • Handling any customer complaints, establishing the facts, escalating appropriately and responding to the customer.
  • Supporting the investigation of lost customer assets, establishing root cause and identifying corrective improvement actions.
  • Ensuring compliance to all legal, people, workplace & facilities management, technical, marketing and financial policies & practices.
  • Ensuring compliance with all mandatory training requirements & actively managing own development & learning opportunities.
About You
  • You will have experience in sales and account management within a field sales role, ideally within leisure and hospitality.
  • You will have a valid driving licence.
  • You will be agile and adaptable.
Benefits of Working at Nichols plc
  • 25 days holiday (with opportunity to buy extra every year).
  • Private medical cover.
  • Your birthday off work.
  • 1 day a year off work to volunteer in the community (you choose).
  • A generous pension scheme.
  • Company car/car allowance.
  • Annual Bonus.


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