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Fabric Operations Manager

2 months ago


St Albans, Hertfordshire, United Kingdom Mane Contract Services Full time

Mane Contract Services is seeking an experienced professional to fill the role of Fabric Manager.

Job Summary:

The successful candidate will be responsible for managing the fabric elements of our Hard FM services contract, ensuring all Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met.

Key Responsibilities:

  • Manage the fabric elements of the contract, including maintenance, repairs, and upgrades.
  • Develop and maintain strong relationships with clients, including attending meetings and providing regular updates.
  • Work closely with the Help Desk to ensure all assigned jobs are completed within the contract SLA.
  • Develop new business opportunities with existing clients and introduce new clients to our services.
  • Follow our project management process and provide regular reports to the Contract Manager.
  • Attend training and Health and Safety courses as required.

Requirements:

  • Proven experience in the projects and facilities management sector.
  • Strong planning and organizational skills, with the ability to prioritize workload efficiently.
  • Excellent communication skills.
  • Experience in the Rail industry.
  • PTS (desirable).
  • Full UK driving license.
  • Recognized relevant qualification (desirable).
  • Working knowledge of MS Office, including Excel and Outlook.