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IT Support Specialist
2 months ago
We are seeking an experienced IT Support Technician to join our team at In Technology Group. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients and internal teams.
Key Responsibilities- Provide technical support and assistance to clients and internal teams via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain computer systems, software, and peripherals
- Develop and maintain knowledge of new technologies and trends in the IT industry
- Collaborate with other teams to ensure seamless delivery of IT services
- 2+ years of experience in a technical support role
- Strong knowledge of Windows Server, Active Directory, and Office 365
- Experience with VMWare/Hyper-V and other virtualization technologies
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
