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IT Support Engineer Apprentice

2 months ago

Brough, East Yorkshire, United Kingdom Estio Training Limited Full time
IT Support Engineer Apprentice

Join our team at Estio Training Limited as an IT Support Engineer Apprentice and embark on a rewarding career in IT. As an apprentice, you will gain hands-on experience in managing and maintaining IT systems, networks, and software within a supportive and dynamic environment.

Key Responsibilities:
  • Assist in the installation, management, and maintenance of computer systems and networks.
  • Provide technical support to clients, troubleshooting and resolving hardware, software, and network issues.
  • Ensure the efficient running of IT infrastructure, including both physical and virtual components.
  • Help in monitoring and maintaining IT security to protect against digital threats.
  • Work closely with senior IT engineers and other team members to deliver effective IT solutions and services.
Requirements:
  • 5 GCSEs grades A*-C/9-4 or equivalent, including English Language and Maths.
  • Basic understanding of computer hardware and software.
  • Understanding of IT security principles (preferred but not required).
Training and Development:

As an apprentice, you will receive coaching, help, and guidance from a dedicated team who are there to ensure you get the most from your work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services, and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintain system performance.
  • Maintain regulatory, legal, and professional standards.

This apprenticeship is a great opportunity to gain hands-on experience and develop your skills in IT support and infrastructure management. Apply now to take the first step in your career as an IT Support Engineer Apprentice at Estio Training Limited.