Retail Team Leader

2 days ago


Loughborough, Leicestershire, United Kingdom Course Full time
Retail Team Leader

This role is an excellent opportunity to showcase your exceptional leadership skills, drive business growth and create a world-class shopping experience for our customers. As a Retail Team Leader at PDSA, you will be responsible for managing the Loughborough retail shop, overseeing a team of colleagues and volunteers to maximize profit and achieve exceptional customer satisfaction.

The ideal candidate will have a passion for retail, excellent interpersonal skills and a strong desire to share their knowledge with others. Your expertise in sales, customer service and stock management will enable you to lead by example, driving a culture of continuous improvement within the team.

Key Responsibilities:

  • Lead the team to maximize profit through effective stock rotation, efficient financial management and strong brand messaging.
  • Drive a culture of continuous improvement by regularly reviewing KPIs and performance data.
  • Be passionate about PDSA as a charity and raise awareness of its mission with every customer interaction.

We offer a competitive salary of £34 per hour, flexible working options, 25 days holiday (excluding Bank Holidays) and an additional Wellbeing Day to help you recharge. Our generous pension scheme, Life Assurance policy and Employee Assistance Program ensure that you are supported in all aspects of your life.



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