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Automotive Service Advisor

2 months ago


Salisbury, Wiltshire, United Kingdom Octane Recruitment Full time

Job Title: Service Advisor - Salisbury
Salary: £29,000 Basic + Bonus (OTE £35,000)
Hours: Monday to Friday 08:00-18:30, with Saturday mornings on a rota 08:00-14:00-45.5 hours per week
Job Type: Full-time
Industry: Automotive
Job Reference: OC18667
Location: Salisbury
Job Category: Service Advisor
Job Description:

About the Role:

We are seeking an experienced Service Advisor to join our team at our main dealership in Salisbury. As a Service Advisor, you will be responsible for meeting and greeting customers, supporting the aftersales function, and assisting the service manager in the day-to-day running of a busy after-sales department.

Key Responsibilities:

  • Meet and greet customers bringing their vehicles to the dealership for scheduled and non-scheduled servicing and repairs.
  • Support the aftersales function and various staff members in the department.
  • Assist the service manager in the day-to-day running of the after-sales department.

Requirements:

  • High-quality customer service experience (full training provided).
  • Good communication skills.
  • Knowledge of Kerridge or Pinnacle would be advantageous.
  • Full UK driving license.

What We Offer:

  • Accredited training and qualifications covering the latest technology.
  • Up to 25 days annual leave plus bank holidays.
  • Pension scheme with employer contributions.
  • Employee assistance program.
  • Eyecare vouchers.
  • Cycle to work scheme.
  • Life assurance policy.
  • Staff discounts on MOTs and repairs.

About Us:

Octane Recruitment is a leading recruitment agency specializing in automotive, motor trade, engineering, OEM, and related industries. We are recruiting across the UK for various roles, including Service Advisors, Aftersales Advisors, and Service Managers.