Customer Service Representative

7 days ago


Aberystwyth, Cardiganshire, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service, identifying customers' financial needs, and referring them to specialists when necessary.

Main Responsibilities
  • Interact with customers in-person, over the telephone, or online to provide a high level of customer service.
  • Identify customers' financial needs and refer them to specialists when necessary.
  • Deliver an exceptional customer experience, ensuring all customers feel welcomed and supported.
Requirements
  • A commitment to providing outstanding customer service.
  • Excellent verbal and written communication skills.
  • Welsh-speaking essential.
  • No prior experience required - full training will be provided.
About Us

Clockwork Organisation Ltd t/a Travail Employment is an award-winning employer, recognised for their exceptional support for staff. We offer a friendly, inclusive atmosphere and a flexible benefits package designed around your needs.

If you are a motivated and customer-focused individual looking to start your career in a nurturing environment, we encourage you to apply for this exciting opportunity.



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