Senior Network Support Specialist

3 days ago


Basingstoke, Hampshire, United Kingdom Fujitsu Full time
About the Role

We are seeking a highly skilled 3rd Line Network Support Engineer to join our team at Fujitsu. This is an exciting opportunity to work with cutting-edge technologies and contribute to delivering exceptional network services.

Location: Basingstoke (with travel to customer sites)

Working Hours: Flexible shift patterns, including 0700 – 1500 and 1100 – 1900

Key Responsibilities
  • Provide advanced technical support to high-profile user communities
  • Maintain daily contact with customers and stakeholders using IT Service Management Toolsets
  • Monitor Event Management tooling, triage, and escalation of incidents
Technical Requirements
  1. Strong knowledge of VCenter NSX-T, Cisco Firepower Management Centre, Cisco IOS, and Cisco ISE
  2. Experience with Juniper Switches and JUNOS, SolarWinds, Active Directory, and Windows Servers
Benefits
  • 25 days annual leave plus public holidays (3 flexible)
  • Pension scheme with double matching contributions of up to 10%
  • Life assurance and companywide incentive plans
  • Flexible benefits package, including increased holidays, travel, and dental coverage
  • Perks at work, employee discounts, and an employee assistance program


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