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Front of House Manager

2 months ago


Castle Donington, Leicestershire, United Kingdom Ideal Carehomes Full time

Unlock Your Potential as a Front of House Manager

Ideal Carehomes is seeking a dynamic and enthusiastic individual to join our team as a Front of House Manager at Ebor Court. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front of house services.

About the Role

  • Lead the front of house team to deliver exceptional customer service and ensure a warm welcome for residents and visitors.
  • Manage the administration of the home, including rotas, timesheets, and other administrative tasks.
  • Be the first point of contact for new residents and provide them with a comprehensive induction to our home.
  • Work closely with the care team to ensure seamless communication and delivery of care services.
  • Contribute to the development of our home's policies and procedures to ensure we remain at the forefront of care provision.

What We Offer

  • Excellent pay rates and benefits package.
  • Exceptional training and career development opportunities.
  • Consistent shift pattern - Monday to Friday, 9am-5pm.
  • 23 days holiday plus bank holidays.
  • DBS provided.
  • Regular staff social events.
  • Free onsite car parking and close proximity to local transport links.
  • First-rate working environment in a purpose-built luxury home.
  • Refer a friend scheme.
  • Opportunity to take part in exciting trips and activities with our residents.

About Us

Ideal Carehomes is a growing business that is passionate about providing exceptional care and customer service. We are committed to making a real difference to the lives of our residents and staff. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.