Customer Service Associate for Age UK Retail Team
7 days ago
Age UK's retail teams are the cornerstone of our charity, delivering an exceptional shopping experience to customers across the country. This role is a fantastic opportunity to join our team and contribute to generating income that supports vital services for older people.
We are seeking a highly motivated Customer Service Associate to work 4 days a week, including Sundays. As part of this role, you will be responsible for managing the store on Sundays, ensuring it showcases our wonderful donations and maintaining a tidy and accessible space for all.
The successful candidate will provide excellent customer service, support sales, stock rotation, display organisation, and store tidying while representing Age UK in a professional manner. You will also handle/lift bags of stock up to 10kg.
This role requires:
- Experience in working in a customer-facing role
- Cash handling skills
- Ability to lift and carry bags of stock up to 10kg
- Effective teamwork and lone working skills
- Sensitivity to cultural differences and gender issues, with a commitment to equal opportunities
- A flexible approach to work, including additional days to cover holidays and sickness or participate in trading outside of normal shop hours
In return, we offer:
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension scheme – we contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance and Bupa health cashback plan
- Tickets for Good – Free and discounted tickets for events
Please note that due to UK legislation, we cannot accept applications from candidates under the age of 18 as they will be required to work alone in the shop without other staff.
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