Account and Data Manager

1 month ago


Croydon, Greater London, United Kingdom Churchill Services Full time
{"title": "Account and Data Manager", "description": "Job Summary

We are seeking an experienced Account and Data Manager to join our team at Churchill Services. As an Account and Data Manager, you will be responsible for managing cleaning and grounds contracts, maintaining strong client relationships, and ensuring the quality of service delivery.

Key Responsibilities
  • Maintain strong client relationships with high levels of satisfaction
  • Provide and maintain the quality-of-service delivery
  • Manage, recruit, and coach local service teams
  • Carry out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
  • Ensure Health & Safety procedures and legislation are adhered to
  • Look for opportunities for continuous improvement, cost savings, and account growth
Requirements
  • Demonstrable experience managing cleaning or grounds contracts
  • Excellent interpersonal communication and people management skills
  • Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
  • Working knowledge of Health and Safety systems
  • Ability to work to tight timescales
  • Strong commercial awareness, financial management, and IT literacy
What We Offer
  • The opportunity to be part of one of the fastest growing specialist FM providers in the UK
  • Employee-owned, making you a beneficiary of our future success
  • 33 days leave including bank holidays
  • Enhanced maternity, paternity, and sick pay
  • 24hr online GP access as well as mental health, wellness, financial and legal support
  • Two paid volunteering days annually - from beach cleans to supporting your local community. You choose
  • More than 250 perks and hundreds of exclusive deals and discounts
  • Lots of training, development & apprenticeship opportunities to grow and progress your career
  • Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
  • All year-round recognition and annual awards programme to thank our shining stars
Our Commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help.

Qualifications:

Key Qualifications

  • Management Qualification

Keywords:

Cleaning, Grounds, Housing Association, Soft Services, Facilities Management, Property Management



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