Technical Quality Assurance Specialist

4 weeks ago

St Albans, Hertfordshire, United Kingdom Lotus Bakeries Full time

Job Title: Technical Quality Assurance Specialist

This is an exciting opportunity to join our team at Lotus Bakeries as a Technical Quality Assurance Specialist. In this role, you will be responsible for ensuring the safety and quality of our products, driving forward continuous improvement plans, and maintaining supplier and product risk assessments.

Key Responsibilities:

  • Visiting and auditing 3rd party manufacturers, compiling and submitting reports, and following up on any non-conformances.
  • Maintaining supplier and product risk assessments for your area of responsibility.
  • Ensuring products are compliant with relevant food and age group legislation, and proactively following up on compliance with any upcoming legislation changes.
  • Ensuring quality and food safety standards are in place for all NPD/EPD projects.
  • Setting supplier KPI's, investigating complaints, identifying trends, and working with suppliers on complaint reduction plans.
  • Raising any non-conformances and working with suppliers to identify root cause and sign off suppliers corrective actions.
  • Being the 'go-to' for cross-functional teams for any queries related to the quality and food safety of products.
  • Streamlining and further developing the Quality Management System with the Lotus QA team, as well as supporting with internal audits.
  • Ensuring the QMS is implemented internally and externally at suppliers.
  • Liaising with the central Lotus QA team and suppliers to ensure product and site certifications are maintained and in line with international market requirements.
  • Prepare and report quality KPI's to senior management.

Desirable Skills:

  • Knowledge of HACCP and ability to apply the principles practically to different product categories.
  • Good knowledge and awareness of GFSI recognised standards.
  • Comfortable performing risk assessments and communicating the outcome of these in an effective way.
  • Track record of delivering results in relation to product quality and supplier compliance.
  • Previous experience in a technical role, working with cross-functional departments and with 3rd party manufacturers and auditing of suppliers.
  • Good knowledge of Quality Management Systems, and ideally experience in writing procedures and/or internal auditing.
  • Have good relationship building skills.
  • Highly organized and able to prioritize.

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