Complex Case Handler

3 weeks ago


Manchester, United Kingdom First Central Services Full time
Complex Case Handler Position

We are looking for a skilled and experienced Complex Case Handler to join our team at First Central Services. This is an excellent opportunity for an individual who has a proven track record in handling complex personal injury claims.

Job Responsibilities

The successful candidate will be responsible for managing a portfolio of moderately complex Personal Injury, third-party motor claims, and associated damage claims. The role involves investigating facts, studying legal documents, and conducting detailed investigations. A strong analytical approach is essential in evaluating complex PI claims.

Key responsibilities include:

  • Investigating claims and assessing liability
  • Negotiating settlements with insurance companies and other parties
  • Managing deadlines for filing documents and responding to inquiries
  • Ensuring all files are reserved accurately and liability is agreed within existing case law and accident circumstances
Requirements

To be considered for this role, you will need:

  • Advanced experience of handling personal injury claims, including indemnity validation, accurate reserve setting, liability resolution, quantum assessment, and settlement techniques
  • Excellent knowledge of liability assessment, RTA liability, and litigation processes
  • Good understanding of working with the MOJ and OIC portals
  • Familiarity with English, Scottish, Irish, and Foreign Law as it applies in the technical motor claims and legal field
Compensation and Benefits

As a valued member of our team, you can expect:

  • A competitive salary of £50,000 - £60,000 per annum
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Benefits package, including hybrid working options


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