Distribution Management Specialist

3 weeks ago


London, Greater London, United Kingdom Imperial London Hotels Full time
Job Description

We are seeking a skilled Distribution Management Specialist to join our Revenue & Distribution Team at Imperial London Hotels. As a key member of our team, you will play a crucial role in supporting the day-to-day needs of our distribution function.

Your primary responsibilities will include rate loading in all integrated systems, configuration of rates/room types/promotions/allocation blocks/packages/availability/closeouts in various systems such as Opera, Ihotelier, and Travelclick. You will ensure true representation on all channels in respect of rates, restrictions, policies, and hotels content.

Additionally, you will support with connectivity and delivery from OTA marketing campaigns to boost hotel performance. You will monitor website and digital systems to ensure they are fully operational and identify general functional issues/queries for all digital systems.

Key Responsibilities
  • Responsible for rate loading in all integrated systems to ensure accurate information.
  • Configuration of rates/room types/promotions/allocation blocks/packages/availability/closeouts in various systems.
  • Ensure true representation on all channels in respect of rates, restrictions, policies, and hotels content.
  • Support with connectivity and delivery from OTA marketing campaigns to boost hotel performance.
  • Monitor website and digital systems to ensure they are fully operational and identify general functional issues/queries for all digital systems.
Requirements
  • Previous experience working in a hotel front office/reservations role.
  • Proficiency in PMS e.g. OPERA is essential.
  • Knowledge of a Channel Manager or GDS system (desirable).
  • Genuine interest in the intricacies of systems and a desire to understand how they work.
  • Eagerness to learn and develop.
  • Able to communicate effectively.
What We Offer
  • Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days.
  • Free meals on duty.
  • Uniform & dry-cleaning.
  • Workplace pension scheme.
  • 300 Refer a Friend Scheme.
  • Employee recognition.
  • Employee awards.
  • Social events.
  • Interest-free Season Ticket Loan / Travelcard Loan.
  • 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability).
  • Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets.
  • Shopping discounts across several high-street brands and online retailers.
  • Mental health first aiders support & well-being.
  • Employee Assistance Programme- Supported by Hospitality Action.
Benefits
  • Training and development through our Imperial London Hotels Academy.
  • Access to fully funded apprenticeships (subject to eligibility).
  • 1000 for your chosen course for development once you complete our Buddy programme (subject to eligibility).
  • Access to Supported Study Scheme (subject to eligibility).
  • Annual Free English Course accredited by UCL Centre for Languages & International Education.
  • Opportunity to explore other roles within Imperial London Hotels after 1 year of service.


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