Retail Team Leader
3 weeks ago
Emerson H A & Son is seeking a talented Retail Team Leader to join our team.
We offer a competitive salary of £28,000 - £30,000 per annum.
About the Role:
The successful candidate will be responsible for managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starters, setting a high example, and creating a positive team spirit.
Key Responsibilities:
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring the shop floor is always well stocked, communicating to staff what areas need to be refilled
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required
- Creating a positive and proactive work environment for your team, by leading with a 'can-do' attitude
- Ensuring hygiene and cleaning is kept to HACCP standards
- Monitoring and controlling wastage and shrinkage
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store and all procedures included within
- Assuming additional management responsibilities as may be required in the absence of the Management team
- Assisting with staff scheduling as required
- Addressing and resolving customer complaints in a professional manner
Requirements:
We are looking for an experienced Retail sales professional with 1 year of experience in a similar role. Supervising experience, Customer service skills, and Retail management experience are essential.
A driving licence is preferred but not necessary.
We are open to candidates who can work in person at our location.
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