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Front of House Team Member

1 month ago

London, Greater London, United Kingdom German Doner Kebab Full time

Front of House Team Member Job Opportunity


We are seeking a talented individual to join our team as a Front of House Team Member at German Doner Kebab. As a key member of our team, you will play a vital role in delivering exceptional food quality, outstanding guest care, and amazing service.


About the Role:



  • You will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service.
  • You will be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and they will want to return to us.
  • You will assist guests in choosing meals and drinks and provide additional up-sell information.
  • You will process guests 'orders through the POS system.
  • You will deliver orders to the kitchen and assist in preparing and packing food and beverages.
  • You will ensure that the portion of food being packed or served looks appealing.
  • You will promote additional food items to complement the guest experience and increase sales.
  • You will process sales, provide guests with receipts, and deliver food.
  • You will greet EVERY guest in a genuine and warm manner.
  • You will answer the telephone and deal with an enquiry.
  • You will assemble and package orders to the brand standard.
  • You will keep all guest areas clean, sanitary, and tidy.
  • You will ensure that all orders are fully complete and ready to be received by the guest.
  • You will work to Brand standards and deliver exceptional guest service.

Key Skills & Knowledge Needed for the Job:



  • You will have the ability to speak clearly and listen attentively to guests and other team members.
  • You will have the ability to maintain a clean and smart appearance.
  • You will display a positive and enthusiastic approach to all tasks.
  • You will exhibit a cheerful and helpful attitude and always provide excellent guest care.
  • You will adapt to changing business volume levels with a sense of urgency.
  • You will demonstrate a complete understanding of the menu and Allergens.
  • You will be able to follow instructions to achieve brand standards (The GDK way).
  • You will maintain the ability to be cross-trained in all areas of the kitchen and front counter.
  • You will believe and care for exceptional guest service and impeccable standards.

About German Doner Kebab:


German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.


Working for GDK we can offer a full Career Pathway and support you with fantastic progression opportunities.